Shipping and Delivery

At Boutiq House, we are committed to providing a secure, discreet, and seamless shopping experience. Our shipping practices ensure that every order—whether Boutiq Switch devices, carts, or pre-rolls—arrives safely, confidentially, and in compliance with applicable regulations.

Domestic Shipping (United States)

Nationwide Service

We proudly serve customers across all eligible U.S. regions. Every package is shipped in discreet, unbranded packaging to protect your privacy and maintain product integrity.

Shipping Options & Estimated Delivery Times

Free Standard Shipping

  • Cost: Free

  • Delivery Time: 3–5 business days

  • Details: Secure and discreet delivery on qualifying domestic orders.

Expedited Shipping

  • Cost: Calculated at checkout

  • Delivery Time: 1–3 business days

  • Details: Faster shipping for time-sensitive orders.

Priority Shipping

  • Cost: Calculated at checkout

  • Delivery Time: Next business day (where available)

  • Details: Rapid delivery for customers who need it most.

Discreet Packaging Standards

  • Plain, unbranded boxes or envelopes

  • Neutral return address (no cannabis-related identifiers)

  • Secure internal packaging to protect product integrity

Order Processing

  • Orders are processed within 1–2 business days

  • Tracking information is emailed once your order ships

  • Orders placed on weekends or holidays are processed the next business day

International Shipping

Boutiq House offers limited international shipping to eligible destinations.

  • Flat-rate international shipping is available at checkout

  • Estimated delivery: 4–10 business days depending on destination

  • All international orders are shipped in discreet, compliant packaging

International Packaging Standards

  • Unmarked exterior packaging

  • Neutral labeling

  • Compliance with applicable international shipping regulations

Customers are responsible for understanding and complying with local import regulations in their country or region.

Tracking Your Order

Once your order ships, you will receive a confirmation email with tracking details. You can monitor your package through the carrier’s tracking portal for full visibility.

Delays, Loss, or Damage

If your shipment is delayed beyond the estimated timeframe, please contact us immediately.
In rare cases of lost or damaged packages, Boutiq House will work directly with the shipping carrier to resolve the issue promptly.

Contact Us

For all shipping and delivery inquiries, reach out to us:

📧 Email: support@boutiqhouse.com
📍 Operational Base: Massachusetts, United States

Full warehouse details are provided to approved wholesale partners when necessary.